Customer Support

At Fitness your total satisfaction matters to us. So does good customer service! Please give us a chance to answer your question or address your issue. We'll do our best to help however we can. To contact Customer Support, please complete the simple form below. We look forward to assisting you!

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Before you submit your question, have you checked our Frequently Asked Questions page, our How it Works page and our Terms And Redemption Instructions for answers to your questions.


Have a question about your account? Please feel free to contact us and we’d be happy to speak to you. Please call 1-888-973-8522. You can reach us Monday through Friday, 8am - 5pm PST.


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